From the way 9/11 affected the HR department’s response to COVID-19 to the role of AI in ending the great resignation, here are this week’s tech stories.

“The Ultimate HR Act:” These lessons from September 11th are still relevant today: Two decades later, HR leaders are grappling with another, more disruptive crisis, but one that also tests what it means to respond to employee needs. This time around, technology plays an even bigger role in the response. Continue reading.

How this HR manager launched a new HCM tool amid a pandemic and merger: In this HR Tech Q&A, Laura Thiele, Chief People Officer of Optimizely, explainswhat keeps them up at night, their HR tech wish list, and how to build a corporate culture when employees are remotely located. Continue reading.

Can AI Help Reverse the Great Resignation ?: HR managers report mixed experiences using artificial intelligence to measure workplace mood and determine employee risk of escape. While some companies have succeeded in using AI to slow sales, others say more progress is needed. Continue reading.

Steve Boese: The Return of an HR Tech Conference Favorite: After being sidelined by the pandemic last year, Pitchfest is back this year to crown the leading HR tech start-up. Continue reading.

HR tech number of the day: attitude distortion: According to a recent report from Harvard Business School and Accenture, automation software may wipe out the résumés and applications of decent candidates. What does this mean for HR leaders? Continue reading.

Phil Albinus is HR Tech Editor for HRE. He has been involved in personal and business technology for 25 years and has served as the editor and senior editor on a number of titles in the financial services, commercial technology and employee benefits sectors. He is a graduate of SUNY New Paltz and lives in the Hudson Valley with his wife and three adult children. He can be reached at palbinus@lrp.com and followed on Twitter @philalbinus.