CATOOSA COUNTY, GA (WDEF) – Catoosa County has launched TextMyGov.
It is a smart technology that gives citizens instant access to government services by using the messaging service on their mobile phone. Answers and community help are just a text message away.
“We are offering our citizens a completely new way of engaging with our government services that we believe is more transparent and convenient,” said John Pless, spokesman for Catoosa County.
After months of planning and a budget of $ 8,000, the Catoosa County government officially launched TextMyGov, which provides 24/7 help with reporting problems and finding information – simply by texting HI at ( 706) 406-6200 send.
“That way people can text us about a problem they might see. For example, you see a pothole in the road – you can not only report this pothole, but also take a photo of a video with your smartphone and send it along with this special text, ”says Pless.
With text messaging becoming the most popular form of mobile communication, this method can now be used by community members to get questions answered, report problems, and find links to individual departments on Catoosa.com.
“You will also be given an incident number so that it can be tracked. So you can actually track the process of your request by using that number on Catoosa.com, ”says Pless.
The TextMyGov service is not intended as a replacement for emergency services.
